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Communication skills

Course duration: 12 hours.
Available training: Training hall, face-to-face and remote training.

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Effective Communication Skills Course

The Effective Communication Skills course is designed to enhance employees' ability to work effectively with others and communicate appropriately, focusing on developing effective communication behaviors and methods. These skills encompass a wide range of areas, including listening, questioning, and understanding body language, and are directly related to emotional intelligence, which enables individuals to understand and manage their own emotions and the feelings of others.

Course Outcomes

  • Enhance effective communication with others.

  • Appropriately utilize verbal and non-verbal communication.

  • Improve personal image in front of various audiences.

  • Strengthen your role as a leader within the company.

  • Write business correspondence effectively.

  • Work efficiently within a team.

  • Solve problems based on personality types.

Training Course Features

  • Well-equipped classrooms

  • In-person and online training

  • Certified trainers

Course Topics

  • Communication in the Business Environment

  • Verbal Communication

  • Non-Verbal Communication

  • Body Language

  • Speaking and Listening Skills

  • Reading and Writing Skills

  • Communicating with Large Audiences

  • Factors Influencing Our Behavior at Work

  • The Eight Habits of Highly Effective People

  • Problem Solving

  • The Impact of Personality Types on Communication

  • Team Building

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Certificate

  • Certificate of attendance certified by the Technical and Vocational Skills Development Authority

  • An international certificate from London Business College certified by the Jordanian Higher Education and the Jordanian Ministry of Foreign Affairs (optional)

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